4.1
67.4K reviews
5M+
Downloads
Content rating
Everyone
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About this app

activ is not just a mobile carrier. It is cell phone service, online shop and bank – all in one super app.

Manage your tariff and services, make payments and shop, buy phones and gadgets and pay by installments in the super application from activ – one of the largest mobile providers in Kazakhstan.

Managing products and services

• Tariff: check balance, tariff early restart, tariff fee, add-ons, airtime conversion;
• Manage numbers of friends and family;
• Roaming and international calls;
• Calls/data usage details, etc.

Payments with prepaid balance

• Top up with a bank card;
• Transfers to local numbers and abroad;
• Up to 30% back on bus fare;
• Payments: utility, games, Internet and TV, tickets, parking, etc.

Online shop

• New phone or gadget + tariff;
• Pay by installments or purchase outright by paying the full price;
• Delivery to 17 cities of Kazakhstan.

OGO Bank

• Instant transfers and payments with virtual OGO Card + bonuses;
• Consumer loans on favorable terms;
• Deposits.

(Banking services are provided by First Heartland Jusan Bank LLP (Jusan Bank), License No.1.2.35/225/37 of April 07, 2021)

Other

• News;
• Useful short codes;
• FAQ and answers;
• Connection issues.

Send your suggestions on improvement of the super app performance ccmail@kcell.kz
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
66.9K reviews
Myelin Sheath
March 14, 2024
After being your customer for nearly 19 years, I have decided to switch my mobile service provider. I received a dubious SMS today about the roaming service, and your customer support has not helped me at all. With customer support this bad and the app this dysfunctional, there is no reason to support you anymore.
1 person found this review helpful
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Kcell JSC
March 15, 2024
It will be a pity if you decide to leave us. Let's check the situation and try to figure it out. Please write your phone number and description of the problem to ccmail@kcell.kz (Askhat 915)
OSAJI-ONALO ESTHER
May 19, 2024
VERY POOR CONNECTION, POOR CUSTOMER SERVICE, FOR 4 DAYS NOW I'VE BEEN UNABLE TO USE THE INTERNET, I HAVE 35GB PLUS AND I STILL CAN'T USE THE INTERNET. ACTIV PLEASE FIX THE ISSUE ASAP
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Kcell JSC
May 21, 2024
We are very sorry that you are experiencing difficulties using our services. We will definitely check and resolve the issue. Please write your phone number and details of the problem to ccmail@kcell.kz Thank you! (Askhat 915)
Зейнеп Уста
January 29, 2024
Keeps eating up my money for no reason at all,i had already payed the internet pack and now i can't stop it,and it is not less money they are getting, they are stealing nearly 1200tg monthly whitout any permission,İt started to eat up my money right after i dowlanded it,it is as if they are robbing my account,app is only useful to see how many Gb you have left other than that it is useless.
1 person found this review helpful
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Kcell JSC
January 30, 2024
Добрый день! У нас в Приложении (и на сайте) есть раздел «Контакты», со ссылками на социальные сети. Вы можете написать туда, изложить проблему и все детали. Постараемся помочь. (Айназым 815)

What's new

We've made a number of improvements to the interface, fixed a few bugs, and changed the design of the payment schedule for contract offers to make things easier for our users.